Built as the first general hospital in Malolos with twelve (12) bed capacity in 1968, conceived with personal private patients and ameliorated to a larger structure to accommodate the increasing number and needs of its clientele, was aided by few nurses. Sacred Heart Hospital of Malolos, Inc. continuously advanced and extended its offered facilities and services which allured its clientele.


Along with the advancement of technology, Nursing Service Department was reestablished through Emelita T. Gatchalian, R.N., M.A.N. in 2002 appointed as the Chief Nurse. The unit commits passion for excellence, for the greatest satisfaction of the public through the promotion and maintenance of health and prevention of disease to be deeply ingrained in the orientation of its nurses worthy of public trust. Nurses started to realize the need to improve their knowledge and skills in response to the advances in science and technology and to the increasing needs of their clients. Many were sent for continuing professional courses and conventions. Others enrolled in graduate studies at the University of Regina Carmeli (La Consolacion University Philippines at present).


Adopted with the patient-classification scheme, emergency room, critical care and hemodialysis units and general wards are systematized. With forty (40) bed capacity, the Nursing Service Department was centralized by which nurses and nursing attendants or orderlies reported to the Chief Nurse through their Head Nurses.


In 2011, Sacred Heart Hospital of Malolos, Inc. aggrandized to fifty four (54) bed capacity and more advanced facility and services. Emergency room and hemodialysis units were apportioned to the Diagnostic and Medical Arts Center (DMAC) parallel to the main annex building. Critical care unit was expanded into four (4) bed capacity with more equipped facilities.


In July 2012, the position of the Chief Nurse was turned over to Josephine A. Casco, R.N. and Chona C. Espero, R.N. was designated as the Assistant Chief Nurse. The unit was contrived into core groups of nursing specialties or departments as follow: Emergency Room, headed by Maritess Catindig, R.N., Critical Care Unit headed by Donna Mae Mercado, R.N., Operating Room Complex, Hemodialysis unit headed by Rowena Buluran, R.N., C.R.N., Pediatric and Medical Units headed by Suzette A. Santos, R.N., Obstetric-Surgery headed by Ma. Victoria Mentoya, R.N. and Department of Infectious Diseases headed by Jason M. Domingo, R.N., M.A.N.. Burn Unit and Isolation Rooms were developed to be more equipped. Stringent implementation of the health promotion and disease prevention programs: prenatal care, breastfeeding, newborn screening, immunization, rooming-in, family planning and communicable disease prevention are practiced.  


Nurses are prevalently sent for various continuing professional courses and conventions and trainings for the provision of better quality nursing care. All are equipped and bona fide members of professional affiliated organizations with regards to their respective designations. Research and trainings are accentuated and headed by Jason M. Domingo, R.N., M.A.N., who acted as the Training and Disease Surveillance Coordinator. Basic Program on and Related Intravenous Therapy Updates in collaboration with Association of Nursing Service Administrators of the Philippines, Inc. (ANSAP) was officially offered by the unit to provide knowledge, enhance skills and adopt an attitude for safe nursing care as it was accredited by the latter group as Hospital Provider in November 2012. In addition, Basic Life Support and Advanced Cardiac Life Support was also offered by the unit in coordination with the Philippine Heart Association annually. Lately, disease surveillance system of the hospital was strengthened to combine core surveillance activities and to support functions into a single integrated activity for the purpose of making the system more efficient and effective in providing timely, accurate and relevant information for action. Online National Epidemiologic Injury Surveillance System (ONEISS) and Philippine Integrated Disease Surveillance and Response System are more propelled and mobilized into action. Furthermore, Infection Control was also being developed and spearheaded by Jason M. Domingo, R.N., M.A.N. who undergone his training facilitated by the Philippine Hospital Infection Control Nurses Association, Inc (PHICNA).


Today, the Nursing Service Department faces the ever-increasing challenges of the times: intensive and specialized care, rapid technological advancement and even migration of nurses. Cognizant of the fact that the strength of any organization lies on its people, the Nursing Service Department believed that it will be able to hurdle these challenges.  



The Nursing Service Department of Sacred Heart Hospital of Malolos, Inc., in the line with the hospital's vision aims to provide the highest level of patient-centered nursing care in Bulacan by 2020. It aspires to b the center of excellence through evidence-based practice which contributes learned expertise to the Nursing profession in general.


We believe that nursing is more than caring for an illness. Nursing is the blending of technology with commitment, respect, compassion, integrity and caring.

Adopting evidence-based practice for the purpose providing quality patient care and developing our profession, the Nursing Service Department assimilates respect for the dignity and privacy of every individual Nurse have responsibilities that include lifelong learning, accountability for their practice and participation in interdisciplinary activities that promote patient care and nursing. It compels responsibility in promoting and implementing the standards of care using practice through continuous  improvement of management and support services towards excellence. The Department is patient and and family advocate and work with all disciplines in a collaborative process to provide our patients with the highest possible quality of nursing care.


  • Deliver comprehensive nursing care of the highest standard to every client through professional nursing practice, education and research.
  • Provide educational opportunities in clinical nursing professional development for nursing staff.
  • Improve patient care and advance discipline of nursing through nursing and collaborative research.

To achieve quality nursing care, we utilize the nursing process to assess, formulate using diagnosis, to establish patient care. We strive to support the highest level of self care and independence possible for the patient and family through appropriate nursing interventions. Health       teaching to prevent potential and actual problems is an integral part of this process. We believe our nursing care must be delivered in a system, which is cost-effective for the patient, the hospital and society at large. Within a collegial  atmosphere, we collaborate with other health professionals to enable us to meet the desired patient outcomes.


Service Oriented: Participants in a service-oriented environment, making themselves available to each costumer’s needs, providing them with other resources that can contribute to the welfare of each client handled.

Affection: Each Nursing staff demonstrates friendship and affection towards their costumer, treating them as part of their family. Serving with a smile at all times.

Care: Provides professional nursing care based on evidence-based practice, cognizant with the standards of the Nursing profession.

Respect: Respects each patient’s rights and upholds them at all times.

Excellence: Strives to be the epitome of excellence in the entire nursing profession and its allied health care services.

Dedication: Staff Nurses are dedicated in providing care even in times of calamities and disaster, upholding the interest of the client more than self.


Humility: As part of our Nightingale’s pledge, staff nurses humbly accept each calling as more of a vocation than profession.

Empowerment: Each staff nurse aims to educate and empower clients handled, making them live their lives in the highest potential despite their disabilities and illnesses, bringing an impact to their lives that create positive changes.

Assertiveness:  Asserts the need to comply with therapeutics and diagnostics ordered by the attending physician in a manner that each client is participatory to their plan of care.

Responsibility: Assumes accountability to every patient and family assigned to their care from admission to discharge.

Trust: Each nurse establishes a relationship with the costumer to develop an environment of trust, making the patient more cooperative with each regimen prescribed by the physician.


Integrity: Nurses have the quality of being honest and having strong moral principles and moral uprightness, prioritizing the welfare of the costumer at all times.

Nurturing: Creates an environment which is nurturing for faster recuperation and rehabilitation.

Competency: Nurses maintain a culture of competency. Bears the quality of being able to perform basic procedure very well, equipped with knowledge, skills, and attitude in performing each task assigned.